Pravin Chordia
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1. We reserve rights to impose such charge as is necessary to reimburse the expenses of delivery and pick-up, If we observe that you have a transactional history of repeated returns. For such customer at initial stage COD will be blocked.
2. We also reserve a rights to make the products ineligible for return or refund or replacement, if we observe a transactional history of repeated returns.
3. We may also notify that the facility of pickup for returns from you has been withdrawn, in which case you will have to bear your own expenses and logistics to return the product back to the seller.
4. Uninformed & without valid permission from customer care team approval on mail for returns , then no longer will company pay back exchange or on advance pay only product will be re-delivered. Such customer will be blocked from our system login.
5. The liability and risk of such returns shall be on you to establish your claim for return. Refund for returned products or replacement shall only be initiated if they pass through conditions mentioned above. If the product received fails to pass through the verification and checks. the product shall be shipped back to you, for which you shall have to bear the expense.